Don't Worry - Drink Happy!
Welcome to the Fineware family - we enjoy our sips with a smile and we're glad you do too! We never want to see that smile turn into a frown so we're offering you our twelve month, no questions asked "Don't Worry, Drink Happy" guarantee.
In a Hurry? Just Register!
If you're in a hurry, you can click here to register for the twelve month guarantee. If you'd like a little more info, here's what's covered and how to register for it:
If within twelve months of your purchase date your glass does not meet your expectations, we will replace it with the same glass, or if that glass is no longer in production, a Fineware glass of your choosing of equivalent value. You must register your purchase with us to be eligible for the guarantee. There is a limit of one replacement per glass purchased.
We're keeping this simple - it's a glass product, and it is breakable - but if in your judgement, you exercised normal care and it broke, or in some way did not meet your expectations, we will replace it. No fine print. Fineware is a small company and we value - and trust - you, our customer. We lose money if we replace a glass - but we'd rather do that than lose you as a customer! We want to be your go-to choice when you need a fun wine, beer or rocks glass for yourself or as a gift.
How to Register for the Guarantee
To register, fill out this form. Your guarantee is effective from your date of purchase.
How to File a Claim
If you ordered on Amazon and it's been less than 30 days since your order:
- Click here to get help from Amazon's outstanding customer service.
If you ordered here on Finewareshop.com or anywhere besides Amazon.com, and it's been less than 30 days since your order:
- Click here to contact us and let us know how we can help.
Unauthorized and Counterfeit Products
Our guarantee only applies to genuine Fineware brand products, which can only be purchased here on finewareshop.com and "Sold by FineWare" products on Amazon.com. There are no other authorized resellers.
File a Don't Worry - Drink Happy Replacement Claim
If more than 30 days but less than 12 months have passed since you placed your order and you would like to file a claim under our Don't Worry - Drink Happy guarantee, contact us using this form